How quickly do you respond to calls in Luke Air Force Base?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Luke Air Force Base the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active AZ contractor license and full insurance coverage, and we'll provide proof of both on request — most Luke Air Force Base customers ask, and we expect that.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Can you help with my storm damage insurance claim?+
We regularly coordinate directly with insurance adjusters across Luke Air Force Base, AZ and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Luke Air Force Base home?+
Most residential replacements in Luke Air Force Base take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Do you offer a warranty on your roofing work?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Luke Air Force Base with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Luke Air Force Base or do you cover nearby towns?+
Beyond Luke Air Force Base, our crews regularly service the surrounding Luke Air Force Base, AZ area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
